Your apartment will be prepared according to our Peak Standard Make-Ready Checklist, ensuring it meets the highest quality and cleanliness standards. This includes a thorough inspection, professional cleaning, necessary maintenance, and any required repairs to provide a move-in-ready living space.

Yes, we provide on-site maintenance services to ensure prompt assistance with any issues that may arise.

You can submit a maintenance request by calling the office or placing a work order through the resident portal.

Maintenance issues are addressed based on the nature of the problem. Depending on the specific issue, it will either be managed by our in-house maintenance team or an external contractor to ensure efficient and appropriate resolution.

No, your presence is not required for our service technicians to complete the work. However, we recommend ensuring that they have access to the necessary areas and providing any specific instructions in advance to facilitate a smooth and efficient service.

If you are locked out, we recommend contacting a professional locksmith for assistance.

Any alterations or decorations that may permanently modify the apartment require prior approval from management. Please consult with our office before making any changes to ensure compliance with lease terms.

Our property offers a wide range of amenities designed for comfort and convenience, including a swimming pool, clubhouse, fitness center, fire pit, dog run, basketball court, playground, covered parking, and garages. Residents can also enjoy an outdoor grill area and the convenience of an in-unit washer and dryer. Additionally, our dedicated office staff is committed to providing exceptional customer service to ensure a positive living experience.

The pools and decks are available for use on a seasonal basis. For specific opening and closing dates, please check with the office staff.

Yes, parking is available for our residents.

Our standard appliance package includes a refrigerator, stove, microwave, dishwasher, washer, and dryer.

Each unit includes a washer and dryer, which are provided for your convenience.

Yes, our community welcomes pets. We strive to create a pet-friendly environment for our residents and their furry companions. Please review our pet policy for any breed or size restrictions, as well as any applicable fees or guidelines.

A non-refundable pet deposit of $300 is required, along with a monthly pet fee of $35.

Yes, there may be weight and breed restrictions for pets. Please refer to our pet policy or contact our management team for specific details regarding allowable pet sizes and breeds.

Yes, we have a designated pet park for your convenience.

No, we do not offer furnished apartments. All our units are unfurnished, allowing residents to personalize their living space according to their preferences.

We do not offer short-term leases at this time. All lease agreements are structured for long-term commitments. Please contact us for more details on lease terms and availability.

At this time, we do not offer corporate leasing options. However, we are happy to assist with individual leasing inquiries. Please feel free to contact us for more information.

No, the leasing office does not accept or hold packages on behalf of residents. We recommend arranging for direct delivery to your unit or utilizing a designated package locker or delivery service.

The fitness center is available for use during office hours only. Please check with the front desk for specific operating times.

The gym is equipped with a variety of exercise equipment to support different fitness goals. Available equipment includes free weights, an elliptical machine, and a treadmill.

Yes, quiet hours are observed from 10:00 PM to 7:00 AM to ensure a comfortable living environment for all residents. There are no fees for using communal spaces.

No, our tours are completely free of charge. There are no fees or costs associated with participating in a tour.

We welcome walk-ins; no appointment is necessary.

Our management team is available on-site every day to ensure smooth operations and provide support. We are committed to maintaining open communication and addressing any concerns promptly.

For market-rate apartments, applications can be submitted online through our website. If you are applying for an affordable housing unit, please visit our office to complete the application process in person.

Applications are typically reviewed and processed within 24 to 48 hours. However, processing times may vary depending on the volume of applications and the completeness of the submitted information.

Upon signing the lease, you will be required to pay a $25 application fee and a $150 administrative fee.

While we do not provide specific rental advice, we encourage first-time renters to thoroughly review lease agreements, understand their rights and responsibilities, and budget accordingly for rent and additional expenses. Consulting with a real estate professional or tenant advocacy group can also be beneficial.

You can pay your rent in person with a cashier's check or online through the resident portal. Please check with management for any additional payment options or specific requirements.

You can conveniently pay your rent online through our Resident Portal. Simply log in to your account to make a secure payment.

Yes, there is a common area fee as well as charges for utilities.

Yes, renter's insurance is required in market-rate units. However, it is not required for affordable housing units.

Please contact CSU for detailed information regarding the utilities included in your rent.

To set up your utilities, contact the local service providers for electricity, water, gas, internet, and any other necessary services in your area. You may need to provide identification, proof of residency, and a deposit, depending on the provider's requirements. It is recommended to set up your utilities in advance to ensure service is activated by your move-in date.

You can choose any provider for your Internet and cable services. We do not have restrictions on which provider you use, allowing you the flexibility to select the one that best meets your needs.

Yes, we offer a referral bonus for new members who were referred by an existing community member. Please contact our team or refer to our referral program details for eligibility requirements and how to claim your bonus.

Guests are permitted to stay for up to two weeks. Additionally, they must register their parking to ensure compliance with community regulations.

We do not offer price reductions for signing a longer lease or paying rent in advance. Our rental rates are set to ensure fairness and consistency for all residents.

No, your security deposit will not transfer to the new community. You will be required to pay a new security deposit for your new residence.

No, subletting your apartment is not permitted under the terms of your lease agreement.

Yes, you may terminate your lease; however, a lease termination fee will apply. Please refer to your lease agreement for specific terms and conditions.

Yes, public transportation options are conveniently located within close proximity to the buildings, providing easy access for residents and visitors.

Our community is conveniently located near a variety of essential amenities, including grocery stores, shopping centers, and entertainment options. Residents can enjoy easy access to retail shops, dining establishments, and recreational activities, ensuring a vibrant and convenient lifestyle.

We are part of School District 11 (D11).

The nearest dog park is conveniently located on our premises. We offer a dedicated dog park/run for your pet's enjoyment and exercise.

There are no designated bike trails in the immediate vicinity. However, we encourage guests to explore local parks and roadways that may offer scenic routes for cycling.

Residents can conveniently shop at the retail center located just across the street, offering a variety of stores and essential services for their needs.

The nearest coffee shop is Starbucks, conveniently located just across the street from the property.

You can reach our community by various means, including walking, public transportation, or by driving.

The nearest cross streets are Barnes Road and Tutt Boulevard.